The fabric is comfortable and washable, the heat & message helps my aching back and the heat is perfect for my spine. the neck adjustment helps an aching neck and the chair is beautiful! Shipping was the most frustrating because of the wait for both pieces which happened to be 8 days and 4 more for the second package. Then, at my expense, I needed an assembler. I would suggest using companies that deliver and install or to include the cost of installation and moving as there was an old chair to be disposed of.
i really like the way it looks i really need it for my mother shes disabled she can;t stand up on her own.SHE NEEDS HELP AND SHES PRETTY HEAVY.
I love my chair. It has literally come to my rescue, I was sleeping in a swivel rocker before my chair arrived. I can sleep lying flat or sitting up. The massage and heat are being used frequently. I have Parkinson's Disease and difficulty getting out of chairs and beds so the lift feature is wonderful. The upholstery on it is very attractive and the color blends well with every other color in my living room.. My only regret is that I didn't order it sooner.
I am getting ready for knee replacement surgeries and needed it!! Will be most helpful then. I Love the chair, does what I need it to do!!